Privacy Policy

1. Introduction

Mooncascade OÜ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone, address)
• Company information and job title
• Project requirements and business needs
• Communication preferences
• Payment information (processed securely through third-party providers)

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services
• To communicate with you about projects and services
• To process payments and manage accounts
• To send marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations
• To detect and prevent fraud or security issues

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• With trusted service providers who assist in our operations
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• In connection with a business transaction (merger, acquisition, etc.)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

8. International Data Transfers

As we operate from Estonia and serve clients globally, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

14. Legal Basis for Processing (EU Users)

For users in the European Union, we process personal information based on:

• Consent: When you provide explicit consent
• Contract: To fulfill our contractual obligations
• Legal obligation: To comply with legal requirements
• Legitimate interest: For business operations and improvements